Fair Capital is your dedicated full-service medical debt collection agency. Our mission is to help clients retrieve outstanding receivables professionally and ethically.
24/7 Online portal access
ACA international member
BBB A+ Rating
Compliant, licensed & bonded
No money, no fee
Reports and updates (Customizable)
Respectful collection approach
Top skip tracing technology
Self-pay and high deductibles are on the rise. In recent years, the percentage of privately insured patience between the age of 18 to 64 with a High Deductible Health Plan (HDHP) has grown to 39.1% - that’s a 54% increase since 2010. This increasing patient payment responsibility trend has made getting paid more challenging, decreasing net collections for most medical practices.
Patient collections can no longer be neglected. A professional debt collection agency is now a must to maximize your revenue.
Proven Track Record: A proven track record frames Fair Capital’s expertise in the Healthcare Industry. Our skilled professionals are trained to collect a variety of debt types, including Co-payments, Deductibles, co-insurance, Non-covered services, or any other Out-of-pocket fees, in a respectful yet efficient manner.
With a medical debt collection agency like Fair Capital at your side, you can expect maximum results while adhering to all regulations that come with healthcare debt collections.
Strategic Collection Flow: We collect past due receivables that others haven’t managed to collect. Our collection agency will deploy a strategically calculated collection flow designed to generate maximum results, so you can reclaim the revenue that’s rightfully yours.
Preserving Patient Relationships
At Fair Capital, we believe that medical collections demand the most delicate communications. We understand the position of healthcare providers in their communities and always strive to preserve and promote their reputations through positive patient relations.
Our professional collectors handle debtors with great respect. We approach every account with the realization that we are a direct reflection of our client. Fair Capital has a reputation in the collection industry as an agency that never resorts to aggressive collection tactics to liquidate delinquent accounts.
For us, it’s not just a moral principle or our company vision—but also the reason why Fair Capital boasts outstanding results like no one else.
Advanced Online Portal
Account information is available in real-time from anywhere. Our advanced online portal allows you to submit new accounts, review and update existing accounts, and generate customized reports 24/7.
At Fair Capital, we know the importance of patient information and medical-history privacy. Therefore, our collectors receive ongoing training to keep them at the top of the game and ensure a high standard of compliance with HIPAA security, privacy, and data transmission requirements. Furthermore, proper education on federal and state laws is among our collection agency's many ongoing study areas.
We'll help you get paid for caring for your patients.
Any other out-of-pocket fees
Our agency and workflow are structured to pay attention to each account to ensure we deliver maximum results. In fact, our success rate is among the highest in the healthcare industry.
Fair Capital has invested in acquiring the best in class hardware, software, and experienced personnel to provide state-of-the-art collection services. Our in-house staff includes certified PCS medical debt collectors and trained professionals who know the best techniques in debt collection while making sure to obey federal and state laws.
We are always ready to provide the professionalism that you demand.
Leading the way with results
When you choose Fair Capital, you choose a medical collection agency that will handle everything for you.
Fair Capital deploys a proven diplomatic, strategic combination of multiple components designed to persuade debtors to honor their obligations.
It always is concerning how past balances would be handled by an agency, however, I could not be more impressed with Fair Capital. This company is professional with exceptional people and customer service. I highly recommend them.
Dr. Michael Cotter