• Fair Capital

Debt Collection Success Rate

Result driven - Fair Capital's collection success rate is currently 53.22% above the industry average.

(Based on the American Collectors Association's survey).

Debt collection success rates
Debt collection success rates

What is the average collection rate for a collection agency?

One of the most basic questions a business will have before hiring a collection agency is "What's the success rate that I can expect?". After all, it is the recovery rate that matters most when choosing a collection agency.


In the debt collection industry, liquidation, recovery, or success rate; all refer to a debt collection agency's ability to recover past-due debt on an annual basis.


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Debt collection success rate

The average debt collection success rate has ranged from 16% to 22% over the last decade. A survey conducted by the ACA International in 2014 reported a 21.7% average industry-wide success rate.

Kaulkin Ginsberg Company's most recent debt collection success study, published in 2020, found that debt collection firms recovered nearly $102.6 billion in debt, representing 11.1% of face value.

Liquidation rates by industry